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Open Source - essential to success?

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!I have long been a proponent of open source. The power of the community, the technical prowess required to take full advantage of it and the many successful eBusinesses built on top of using it (as opposed to producing [...]

Digital doesn’t go on strike

The postal service in the UK is back on strike… again. Planned strikes are quickly followed by wildcat strikes, and back to planned. In the midst of all this, direct mail -still a massively effective lead generation channel in the UK- is not delivered, leads dwindle and sales tail off. Just when Christmas is around [...]

Internet in Insurance Distribution

I was invited to speak on last Monday’s Competitive Distribution Strategies for the Insurance sector conference. I only had 1/2 hour to go through quite an extensive presentation and I get a feeling my 30 minutes won’t be referred to as the moment that kick-started innovation and started a new era of high-value personal products [...]

Roberto Hortal appears on the Financial Times

Yesterday’s FT carried a special supplement on social networks under the title You can’t stop them talking. Half way down the page, the writer talks at length about how Living, MORE TH>N’s new lifestyle blog is challenging traditional tactics of corporate control by being bold about relinquishing control and adding real value to communities by [...]

The battle of the blog post

Over at Single Serving Thoughts esther has posted an innocent article about her experience studying high-school science in America. She finishes asking herself a question about whether experiential techniques should be more broadly used in education. So far, her usual territory. She normally gets a couple of comments per post, acknowledgements from friends that [...]

eBusiness in the UK, part 3

What’s wrong with this picture? How did it get like this?
Outsourcing of IT and the User eXperience (UX) plays a big part. Outsourcing’s not a new development - years before the wave of IT work heading for India starting making the headlines, companies have been giving away core competences for years, to their detriment. Looks [...]